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Merge pull request #4412 from dhiltgen/win_docs

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Document older win10 terminal problems
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Daniel Hiltgen 2024-07-05 08:18:22 -07:00 committed by GitHub
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docs/troubleshooting.md
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@ -89,3 +89,8 @@ Sometimes the Ollama can have difficulties initializing the GPU. When you check
If none of those resolve the problem, gather additional information and file an issue: If none of those resolve the problem, gather additional information and file an issue:
- Set `CUDA_ERROR_LEVEL=50` and try again to get more diagnostic logs - Set `CUDA_ERROR_LEVEL=50` and try again to get more diagnostic logs
- Check dmesg for any errors `sudo dmesg | grep -i nvrm` and `sudo dmesg | grep -i nvidia` - Check dmesg for any errors `sudo dmesg | grep -i nvrm` and `sudo dmesg | grep -i nvidia`
## Windows Terminal Errors
Older versions of Windows 10 (e.g., 21H1) are known to have a bug where the standard terminal program does not display control characters correctly. This can result in a long string of strings like `←[?25h←[?25l` being displayed, sometimes erroring with `The parameter is incorrect` To resolve this problem, please update to Win 10 22H1 or newer.

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docs/windows.md
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@ -19,7 +19,7 @@ Logs will often be helpful in diagnosing the problem (see
## System Requirements ## System Requirements
* Windows 10 or newer, Home or Pro * Windows 10 22H2 or newer, Home or Pro
* NVIDIA 452.39 or newer Drivers if you have an NVIDIA card * NVIDIA 452.39 or newer Drivers if you have an NVIDIA card
* AMD Radeon Driver https://www.amd.com/en/support if you have a Radeon card * AMD Radeon Driver https://www.amd.com/en/support if you have a Radeon card